WMG Protected Purchase

Every purchase through Windward Motor Group is backed by our Protected Purchase commitment — transparency, security, and support at every stage.

What It Includes

Full landed-cost quote before any commitment — vehicle, shipping, duty, and all fees.

Staged payment via secure transfer. Deposit to reserve, balance before shipping.

Team available throughout the journey — from quote to port clearance.

If something isn't right, our buyer-support team investigates and mediates.

For legal accuracy and buyer clarity, please read the following carefully:

✕It does NOT mean the vehicle will be perfect. Pre-owned vehicles may have minor wear or imperfections disclosed in the inspection report.
✕It does NOT guarantee a specific delivery date. Ocean freight schedules are subject to port and carrier changes.
✕It does NOT cover local import duty, taxes, or port fees — these are the buyer's responsibility.
✕It does NOT replace local vehicle inspection or customs clearance at the destination port.
✕It does NOT include an extended warranty unless separately purchased.

Contact our buyer-support team with details of the issue.

We gather inspection reports, shipping records, and communications.

Repair credit, partial refund, or onward escalation where appropriate.

Documented and confirmed within 10 business days where possible.